Uphold is a multi-asset digital platform that allows users to buy, sell, and trade a variety of assets, including cryptocurrencies, stocks, and precious metals. To access its features, users need to log in securely to their Uphold accounts. This guide provides a step-by-step process to help you log in efficiently and troubleshoot common issues.
To begin, navigate to uphold.com using a browser or open the Uphold mobile app available for both iOS and Android devices. Ensure that you’re on the official website to avoid phishing scams or security risks.
On the homepage, click on the “Log In” button, which is typically located in the upper right-hand corner of the website. On the mobile app, the login option appears immediately upon opening the app if you haven’t signed in yet.
If you’ve forgotten your password, you can reset it by clicking the “Forgot Password?” link and following the instructions sent to your registered email address.
For enhanced security, Uphold enforces Two-Factor Authentication (2FA) on all accounts. After entering your credentials:
If you lose access to your authenticator, you can request account recovery through Uphold’s support.
After entering the 2FA code, click “Log In” to access your account. If the credentials and the verification code are correct, you will be directed to your dashboard.
Double-check the email and password combination. If the problem persists, reset your password.
Ensure that your authenticator app is synced correctly. If your code is invalid, restart your device or resync the app.
If multiple failed login attempts occur, Uphold may temporarily lock your account. Contact Uphold support to unlock your account.
Clear your browser cache or update the app to ensure smooth functionality. Sometimes, using an incognito mode in your browser helps identify browser-related issues.
Logging into Uphold is a straightforward process that requires a combination of your email, password, and 2FA code. Ensuring your account is secure by enabling extra security measures is essential to protect your assets. If login problems arise, following the troubleshooting steps can help resolve most issues efficiently.